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Customer Service
Trash Compactors FAQ

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Broan-NuTone Warranty

Trash Compactors FAQ

Does Broan still sell Trash Compactors?

Answer

No, Broan no longer offers them effective September 2016. We still provide replacement and service parts, trash bags and odor control discs in our online parts store at parts.broan-nutone.com

What about my warranty now that Broan is out of the Trash Compactor business?

Answer

We will still continue to honor all warranties for Trash Compactors which is one year from the date of purchase.

Will I be able to get trash bags, replacement and service parts and odor control discs?

Answer

We still provide replacement and service parts, trash bags and odor control discs in our online parts store at parts.broan-nutone.com. In addition you can find them at several on-line retailers.

How long is the warranty and what is covered?

Answer

How long is the warranty and what is covered?

What can I put in my compactor?

Answer

The compactor is intended for general trash (paper, cans, and glass). It is recommended if disposing of unwrapped messy food waste or glass bottles or jars to place a couple of folded sheets of newspaper or a large paper grocery bag on top of the load before compacting. This will help keep the power ram clean. Never compact volatile material.

How much trash can I put in the compactor?

Answer

You can add trash until the compartment is full and the compactor will not compact the trash any further. The compact cycle time will be shortened as the compartment fills up. During full cycle the ram travels 2/3 of the way down into the trash bucket. Because of this, you will not notice any compression of the trash until the bucket is ½ full.

Is there an odor control system?

Answer

Broan Elite and Elite XE compactors use our exclusive 6 month odor control and neutralizing system.

What color options are available?

Answer

The Broan Elite and Elite XE series compactors are available with door finishes in white, black, and flat or arched stainless steel finishes.

What size wood door are the models 15WT and 15XEWT designed for?

Answer

The wood door pan is designed to accommodate a ¾" thick wood panel that is 14-7/8" wide by 29-1/4" tall. It is recommended that you verify the height of the door pan prior to cutting the wood panel to size.

Are the compactor doors reversible?

Answer

Yes. Both the Broan Elite and Elite XE are shipped with right hand hinges but the doors and hinges can be easily reversed with no additional parts needed.

What size under-counter opening does the compactor require?

Answer

The compactor requires a minimum under-counter opening of 15" wide, 34-1/2" high, and 22" deep.

Can the compactor be used free-standing?

Answer

Yes. As shipped, the compactor is configured for built-in installations but can be easily converted to free-standing with the use of the Toe Kick Accessory Kit Model 15TCTK (sold separately).

What are the electrical requirements for the compactors?

Answer

The units come with a 3-prong (grounded) plug for 120v service. A dedicated 15 amp circuit is recommended.

Is the compactor bucket or ram removable for cleaning purposes?

Answer

Yes, both are easily removable and instructions are detailed in the owner's manual.

What are the differences between the Broan Elite and Elite XE trash compactors?

Answer

Basically the Broan Elite series is a non-automated version of the Broan Elite XE. It does include the same odor control protection, but instead of an automatic advance at the end of each month, the disc is advanced manually via a window in the odor control housing. Green labels with month indicators appear in the window. When the disc is rotated to the 6th and final month, a red label appears in the window alerting that a new disc is needed. Also, like the Broan Elite XE, the Broan Elite includes the option of holding the compacted trash for an extended period of time to ensure complete compaction. While the XE version is automatic, in the Broan Elite models this operation is manual; push hold and unit compacts until the button is pushed again to release. The compaction plate features the same dimpled surface to crush bottles and cans but does not include the Microban anti-microbial protection.

Do I have to use Broan-NuTone trash bags or will any trash bag work?

Answer

The Broan-NuTone trash compactor bag is designed for our compactor and should be used only. Replacement bags can be ordered by visiting our website or calling Broan-NuTone Customer Service Department at 1-800-558-1711. For the older 12" series BroanN compactors use part number S93620008. For the Broan Elite and Elite XE 15" series compactors use part number S15TCBL.

Do I have to use Broan-NuTone branded odor control discs?

Answer

The Broan-NuTone trash compactor odor control disc is designed for our compactor and should be used only. Replacement discs can be ordered by visiting our website or calling Broan-NuTone Customer Service Department at 1-800-558-1711. Use part number S15TCOD.